Cosmedix Clinics Booking & Cancellation Policy is designed to protect the day to day running of the business and keep things fair for all clients.

• Bookings for any consultation are currently free. However, we require a minimum 2 days notice if you are unable to attend.
  
  
• For all programs, a $50 booking deposit is kept until the end of your series of treatments and refunded. If there is a no show to your scheduled appointment,  your booking deposit will be debited and a new booking deposit must be made prior to your next appointment.
  
  
• We require 48 hours notice (no phone messages on Sunday as the clinic is closed) for all cancellations.
  
  
• No Shows:
  If you are unable to make your appointment and have not advised us by at least 24 hours,  your booking deposit will be debited and a new booking deposit must be made prior to your next booking.
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• Regardless, if you cannot make your scheduled appointment on the day, we require you to inform us. It would be much appreciated at the very least.
  
  
• Appointments for Saturdays fill up quick. You must book in advance and a $50 booking deposit may be requested (refunded on the day of your visit)
  
  
• With phone bookings, if there is no answer please leave a message with our operator, and one of our staff members will return your call.